Last Updated: August 11, 2026

At Jaald (“Jaald,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you use our website, services, and online store.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you.

By using our website or creating an account, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information received through third-party authentication services such as Login with Amazon.

Information You Provide Directly

Depending on how you use our website, we may collect:

• Your name
• Email address
• Telephone/mobile number
• Billing and shipping address
• Account information
• Order and transaction information
• Product preferences and customization details
• Communications you send to us
• Information you provide when requesting customer support
• Any other information you voluntarily provide to us

Information Received Through Login with Amazon

If you choose to sign in or create an account using Login with Amazon, Amazon may provide us with information that you authorize Amazon to share with us.

Depending on the permissions requested and granted, this may include:

• Your name
• Your email address
• A unique account/user identifier
• Postal code or other information where specifically requested and authorized

We use information received through Login with Amazon only for purposes described in this Privacy Policy and consistent with the permissions you grant.

We do not use information obtained through Login with Amazon for purposes that are inconsistent with the authorization you provide.

2. How We Use Your Information

We may use your information to:

• Create and manage your customer account
• Allow you to sign in using Login with Amazon
• Process and fulfill orders
• Process payments
• Ship products to you
• Provide customer service and support
• Communicate with you regarding your orders or account
• Respond to inquiries and requests
• Personalize your experience on our website
• Improve our products, website, and services
• Detect, prevent, and investigate fraud, abuse, or unauthorized activity
• Maintain the security of our website and systems
• Comply with applicable legal and regulatory requirements

We will not use your personal information for unrelated purposes without appropriate notice or consent where required by applicable law.

3. Login with Amazon

Our website may allow you to create or access your account using Login with Amazon, an authentication service provided by Amazon.

When you choose this option, Amazon authenticates your identity and may provide us with certain information associated with your Amazon account based on the permissions you authorize.

We do not receive or store your Amazon password.

Your use of Login with Amazon is also subject to Amazon's applicable terms and privacy practices.

You may choose not to use Login with Amazon and may instead use other account or login methods made available on our website.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services, including:

• Payment processors and financial service providers
• Shipping and delivery companies
• Website hosting and technology providers
• IT, security, and customer-support service providers
• Analytics and website service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where required by law

Service providers that process personal information on our behalf are expected to use that information only for the purposes for which it was provided and in accordance with applicable privacy and security requirements.

We may also disclose information where necessary to protect our rights, property, users, or the security of our services, or in connection with a business transfer such as a merger, acquisition, restructuring, or sale of assets.

5. Marketing Communications

If you provide your email address or other contact information, we may use it to communicate with you about your orders, account, services, or other information related to your relationship with Jaald.

Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to your orders, account, transactions, security, or other services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Maintain shopping-cart functionality
• Understand how visitors use our website
• Improve website performance
• Maintain website security
• Provide relevant website functionality

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining customer accounts, completing transactions, resolving disputes, preventing fraud, maintaining business records, and complying with applicable legal or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account or personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your personal information is used or shared
• Raise a privacy-related complaint

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before completing certain requests.

Some information may need to be retained where required or permitted by applicable law.

10. Account Deletion

You may request deletion of your Jaald account and associated personal information by contacting us at the email address below.

When an account deletion request is received, we will process the request in accordance with applicable law and our legitimate business and legal obligations.

Certain information may need to be retained for purposes such as legal compliance, accounting, fraud prevention, dispute resolution, or fulfillment of existing transactions.

If you used Login with Amazon to create your account, deleting your Jaald account will remove the Jaald account associated with your Login with Amazon credentials. It does not delete or modify your Amazon account.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment services, shipping services, social-media platforms, and authentication providers.

These third parties have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of any third-party service you use.

12. Children's Privacy

Our website and services are not intended for children who are below the minimum age required to use such services under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. International Data Transfers

Because Jaald may provide products and services to customers internationally, personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how we protect your information.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Jaald
Website: https://jaald.com
Email: hello@jaald.com
Business Address: 33/638 Ganeshpura, Hathipole, Udaipur, Rajasthan 313001, India

For privacy-related requests, please include sufficient information for us to identify your account and understand your request.

By using our website or choosing to sign in with Login with Amazon, you acknowledge that you have read and understood this Privacy Policy.